Checkout & Cleaning Guide

CHECKING OUT

Unless otherwise stated, your lease expires at 9:00 AM. Several days before your lease ends, you will need to call the office to set up a check-out appointment. Appointments are limited and are made on a first come-first served basis. The first appointment will begin at 7:00 AM and the last will begin at 9:30 AM.

When you check out, we will go through your apartment and identify areas which will need further cleaning. At that time, you may have the opportunity to do some last minute cleaning, but because of the time constraints, it is very important that you have the cleaning done before your inspection. If you are not ready at your scheduled time, your inspection will be rescheduled at our convenience. All personal belongings must be removed prior to the check-out appointment.

Whenever possible, we prefer to do the move-out with at least one tenant present so any concerns can be dealt with immediately. If no Tenant is present at the inspection or no inspection is scheduled, you will not be given additional time to clean your apartment.

If you decide to move out before the last day of your lease, you will have more time to go back and clean the areas specified at the inspection. If you choose not to clean, or additional cleaning is required, our staff will clean your apartment, typically at a rate of $50.00 to $75.00 per hour, depending on the condition of your apartment and the time you check out. Hopefully, your apartment is clean and sparkling at your move-out inspection!

If you will be moving out early (a day, week, etc) please let us know so we can schedule your move-out appointment early. If the new tenant coming into your apartment wants to move in early, and you are willing to move out early, we can arrange for the new tenant to reimburse you for the days the new tenant lives in the apartment prior to your lease termination date. If you plan to move out more than a month before your lease is up, you are still responsible for paying rent until your lease ends or another tenant takes possession. Please note that security deposits cannot be used to pay your last rent payment.

DO NOT clean your carpet. Per your lease, we will have it cleaned after you leave.

Be sure to turn in all keys, key fobs, and parking permits at your inspection. You have not surrendered your apartment unless you have returned all keys. If all keys are not returned, your security deposit will be deducted to replace the keys and to change the lock. Additionally, you are responsible for any damages incurred by the new tenant or us caused by your failure to surrender your apartment when your lease terminates.

About 30 days after your lease ends, the balance of your deposit with a detailed summary of charges and credits will be sent to address you provide at your exit inspection.


CLEANING GUIDE

The following tips are intended to help you clean your apartment safely and effectively. Use this Cleaning Checklist to help you make sure you don't miss anything.

Kitchen & Appliances

Oven & Range

  • If your oven is self-cleaning, you can use that feature to save yourself some work. Keep in mind that it will heat up your apartment and depending on how dirty it is, may produce a strong odor of burned food. Remember to remove any ash left after the cleaning process.
  • DO NOT attempt to clean your burner pans with the self-clean; it will ruin them. Instead, use an oven degreaser to clean them.
  • If you don't have a self-cleaning oven, you will have to use an oven degreaser to clean the oven interior and racks.
  • Clean the stove surface with a degreaser. If you oven is white, the top should lift up like a car hood to allow you to clean under the burners. Let us know if you need further instruction on this.
  • If your oven has a drawer, remove it to clean the floor underneath. Clean the drawer before you put it back.

Refrigerator

  • Defrost the refrigerator and thoroughly clean the interior, exterior, drawers, racks, door, and gasket with a disinfectant cleaner. Don't forget the top!
  • Place towels in the bottom of the refrigerator and on the floor directly below and in front of the refrigerator and LEAVE THE DOOR OPEN.
  • Do not attempt to break ice from the freezer. Start early so it can melt gradually.
  • Don't leave it defrosting unattended for long periods of time or you may allow water to leak onto the floor and possibly into lower apartments!
  • After cleaning, and drying the refrigerator, carefully pull it away from the wall to clean the floor underneath. Most refrigerators have wheels. If yours doesn't make sure you don't damage the floor.
  • Once it is cleaned and back in place, turn it on and close the door.

Cabinets, Countertops, & Floors

  • Wash all cabinet surfaces inside and out with a non-abrasive product. Use a mild degreaser(not oven cleaner), if needed.
  • If you have wooden cabinets, be careful not to remove the finish.
  • Disinfect countertops and sink surfaces.
  • Sweep and wash the floor with a disinfectant cleaner.

Bathroom

  • Clean the tub with a soap scum remover.Please make sure that the cleaner is fiberglass safe. If you have not cleaned it regularly since you moved in, you will probably have to scrub. Be sure to run the exhaust fan to help keep the chemical odors from becoming too strong.
  • Soak toilet interior with toilet bowl cleaner.
  • The tank, seat, and base of the toilet should be cleaned with a disinfectant cleaner.
  • Thoroughly wipe the remaining surfaces with a disinfectant cleaner: all of the base boards, the sink, faucet, doorknobs, & towl bars.
  • Carefully wipe the switch plate, outlet cover,exhaust fan, and walls with a damp cloth.

General Cleaning

  • Carefully remove and clean all light fixtures, including those in the bathroom. Usually, all you need is a damp paper towel, but sometimes a cleaning product may be needed. Don't use anything stronger than Windex on frosted fixtures.
  • Make sure that all light bulbs are present and working. It will be far less expensive if you change them than if maintenance has to do it after you leave.
  • If you live on the first floor of 620 or have an all tile floor, we will wax it after you leave, but you are responsible for making sure it is as clean as possible.
  • If you have smoked, burned candles or incense, or cooked strong smelling foods in your apartment, you will need to wash all walls and other surfaces, including the walls. Cleaners that contain ammonia (Windex) works well for this.
  • If your apartment smells like cigarette smoke after you have moved out we may need to paint the apartment. The cost for this will come out of your security deposit, so we recommend you do what you can to get rid of the smell.

Recommended Cleaning Products

  • Greased Lightning or similar oven cleaner.
  • Windex
  • Clorox Toilet Bowl Cleaner
  • Clorox Cleanup (Fiberglass Safe, but do not get on carpet!)
  • Swiffer Dusters
  • Paper Towels
  • Scotch-Brite or similar sponges
  • Clorox or similar disinfecting wipes

Greener Choices

  • Microfiber Cleaning Cloths
  • Most "Green" cleaning products from Clorox, Simple Green and 7th Generation are fine. Make sure to follow all instructions on the label.

NOTE: Most products labeled environmentally friendly will perform as described, but will not disinfect.

Remember: Carefully follow instructions printed on the cleaning products and NEVER mix different cleaning chemicals. Mixing cleaning products can produce toxic vapors that can be deadly to people and pets.