Prior to submitting an application, interested individuals need to view
the apartment. We show apartments weekdays from 10:00 AM to 4:00 PM. All appointments must be made at
least 24 hours prior to the showing. Please note that showings cannot be scheduled via voice mail.
Appointments made by email require additional time to process. The fastest way to setup your showing is
to call the office: 515.232.3456.
Attend your showing
When you schedule your showing appointment, the leasing agent will let you
know where to meet. This is most often the office at 819 Lincoln Way, Suite E. Be on time. We
notify the current tenant at least the day before we will show the apartment. If you are late, you may
have to reschedule. Likewise, if you arrive more that 10 minutes early, you may need to wait until the
Please call 515.232.3456 if you need to reschedule or cancel your appointment.
Complete your application
Once your have decided that an apartment you viewed at your showing is
where you want to call home, you will need to do your application. This is usually done at the office.
You should bring the following when you come in to apply:
1. A photo ID.
2. Your past addresses and landlord information going back at least five years.
3. Your employer's contact information, financial aid award letter, or documentation showing that you
have sufficient income to pay the rent.
4. Vehicle and pet information.
5. Check or cash for your security deposit.
6. Contact information for personal references and emergency contact.
7. Co-Guarantor information. A co-guarantor is required if you have insufficient rental history or rely
on someone else to pay any of your monthly expenses.
8. International students should bring a copy of their I20 forms.
Please note that apartments cannot be reserved without a completed application, rental agreement, and security deposit. Security deposit is
normally equal to one month's rent.
Read and sign the Rental Agreement (Lease)
Rental Agreement forms are generated based in part on information you
provide on your application forms. When you do your Rental Agreement, you are committing to rent the
apartment per the terms of the Agreement. It is very important that you read the Agreement thoroughly. If
English is not your primary language, it is advisable that you bring someone to help you translate or
take the lease with you to translate and sign. Please note that apartments are not officially reserved
until you sign and return the Rental Agreement, all Application forms, the Application Fee, and the
Verify that all documents have been submitted and fees have been paid. Be
ready to provide additional information, if required. Be sure to check you email for any questions or
concerns we may have about your application. It can take up to a week for your background check and
rental references to be verified.
Once your lease has been approved, your rental account will be created and your security deposit check
will be cashed. This is usually the first indicator that your application has been approved. You will
receive a signed copy of your Rental Agreement by email shortly after you are approved.
If your lease is not approved, you will be notified in writing and the security deposit will be returned
to the address you provided on your application.
Secure Renter's Insurance
Once your lease is approved and you receive your signed copy of your Rental
Agreement, you should secure your renter's insurance. It is relatively inexpensive but something no
tenant should be without. Many tenants mistakenly believe that the building owner's insurance protects
the tenant's belongings. This is incorrect. The landlord's insurance only covers the landlord and the
building structure. It doesn't cover damages to tenant property caused by tenants or acts of nature.
Example: A tenant leaves for Christmas break and turns off the heat in his apartment which results in
pipes freezing and breaking and flooding the apartment below his unit. In this situation, the tenant who turned off his heat is responsible for all damage to the building and any tenant belongings damaged in the lower apartment. The same goes for any kind of tenant-caused, destructive negligent act (cooking fires, etc).
It is for these reasons that we require every tenant to be covered by renter's insurance. The first place
to start is with your automobile insurer. Typically, you get a discount if you add a renters policy to
your auto policy. We recommend a local agent, if you do not currently have coverage. We always recommend
checking with local agents before buying a policy online. Iowa is one of the cheapest states in the
country for insurance so you may find it will be worth the time to check with a local agent.
Keep in the loop
Visit the New Tenant page on this site to
find out nearly everything you need to know about moving in.
About a month before your lease starts, you should receive an email detailing the check-in process. Be
sure to add email@example.com to your safe-senders list. Most correspondence from us will come from
that address. If you have not received the email by the 15th day of the month prior to your lease, you
should call the office to schedule your check-in appointment and verify you email address.